Shipping & Delivery Policy

Effective Date: 18 August 2026

Thank you for choosing 10X Digital Growth.

This Shipping & Delivery Policy explains how our workshops, courses, digital educational materials and mentorship services are delivered to customers.

Business Name: 10X Digital Growth
Location: Delhi, India
Email: support@10xdigitalgrowth.in
Website: https://10xdigitalgrowth.in/

1. Nature of Our Products and Services

10X Digital Growth primarily provides digital educational products and services, including:

Online workshops
Recorded courses
Digital learning materials
Live training sessions
Affiliate marketing training
Mentorship programs
Online community/support access
Other digitally delivered educational services

Because these products and services are delivered electronically, we generally do not ship any physical products.

2. Digital Product Delivery

After successful payment, access to your purchased digital product may be provided through:

Email
WhatsApp
Website or member area
Learning-management platform
Course-access link
Login credentials
Other digital communication channels

Delivery is generally initiated after successful payment verification.

The exact method of delivery may vary depending on the product purchased.

3. Workshop Delivery

For our ₹99 workshops, registered participants may receive workshop-related information through email, WhatsApp or other communication channels.

Depending on the workshop format, you may receive:

Workshop joining link
Date and time details
Reminder messages
Access instructions
Training resources
Replay/recording access, where applicable

Participants are responsible for checking the email address and mobile/WhatsApp number provided during registration.

4. Recorded Course Delivery

For recorded courses and other digital products, access may be provided after successful payment.

You may receive access through a course platform, website member area, email or another digital delivery method.

In some cases, access may require you to create an account or use login credentials.

You are responsible for keeping your login credentials secure.

5. Mentorship Delivery

Mentorship services are delivered digitally unless otherwise specifically communicated.

Depending on the mentorship program, delivery may include:

Live online sessions
Video calls
Group sessions
Private or community groups
Direct communication with mentors
Educational resources
Assignments or exercises
Feedback and guidance

The exact format, frequency and duration of mentorship will depend on the specific program purchased.

6. Delivery Time

Most digital products are delivered electronically after successful payment and verification.

In many cases, access may be provided shortly after payment.

However, delivery may occasionally be delayed due to:

Payment verification
Technical issues
Incorrect contact information
Email delivery problems
Platform issues
Manual account creation
Third-party service interruptions
Other circumstances beyond our reasonable control

If you have completed your payment but have not received your access details within a reasonable period, please contact us.

7. Incorrect Email or Contact Information

You are responsible for providing accurate information during registration or checkout.

If you provide an incorrect email address, mobile number or other contact information, delivery may be delayed or unsuccessful.

Please contact us at:

support@10xdigitalgrowth.in

if you believe you entered incorrect information.

8. Access Problems

If you have successfully purchased a product but cannot access it, please contact our support team.

Please provide:

Full name
Registered email address
Mobile number
Product or program purchased
Order/transaction ID
Screenshot of the issue, if applicable

We will make reasonable efforts to help you restore access.

9. Technical Requirements

To access our digital products and services, you may need:

A smartphone, tablet or computer
A stable internet connection
A valid email address
A compatible web browser
Access to applicable communication platforms
Required software or applications, where applicable

We are not responsible for problems caused solely by your device, internet connection, browser, software or third-party applications.

10. No Physical Shipping

No physical product is normally shipped by 10X Digital Growth.

Therefore:

No courier charges are generally applicable.
No physical delivery address is normally required.
No tracking number will be provided for digital products.
Delivery is primarily through electronic means.

If a specific product ever includes a physical item, separate delivery information will be provided on the applicable product page or communicated to the customer.

11. Third-Party Platforms

Some products or services may be delivered through third-party platforms, such as course-hosting services, video-conferencing platforms, email providers, communication platforms or other technology providers.

The availability and performance of these third-party services may be outside our direct control.

Temporary interruptions may occur because of maintenance, technical issues, outages or other circumstances affecting the third-party platform.

12. Access Duration

The duration of access to a course, workshop recording, community or mentorship program may vary depending on the product purchased.

Where an access period is specified on the relevant sales page, that period will apply.

Access may expire after the applicable access period or upon termination under our Terms & Conditions.

13. Delivery and Refunds

Delivery of digital access does not automatically create a right to a refund.

Refunds and cancellations are governed by our separate Refund & Cancellation Policy and any specific refund terms displayed at the time of purchase.

14. Contact Us

If you have not received your digital product, workshop access, course credentials or mentorship information after completing payment, please contact:

10X Digital Growth
Location: Delhi, India
Email: support@10xdigitalgrowth.in
Website: https://10xdigitalgrowth.in/

We will make reasonable efforts to resolve delivery and access-related issues as quickly as reasonably possible.

Last Updated: 18 August 2026